Testimonials:
What our
Customers say
About Us
Customer Testimonials
Pelican Insured’s approach is both courageous and refreshing
“‘Their fresh perspective and exceptional focus on customer service set them apart. Pelican Insured’s approach is both courageous and refreshing – exactly what our industry needs.”
Neil Peters, National Director
Arch Insurance
We were so pleased with Pelican’s approach
“We started working with Pelican earlier this year as I was struggling to find insurance for our commercial trailer. Ben was incredibly helpful, taking the time to work out what we needed and shopping us to multiple suitable insurers.
We were so pleased with Pelican’s approach that we’ve since moved our general business insurance to Pelican, and have worked with Pelican on one-off policies to cover specific projects which had non-standard requirements outside of our normal business insurance; something we would never have considered before.
Working with Pelican has given me the confidence that we can be insured for any of our business activities, taking the pressure off me to find something on the market myself. (Which isn’t always easy!)”
Pelican really took the time to find out what we were looking for
“Chris and the team at Pelican really took the time to find out what we were looking for. They clearly searched the market to get a bespoke solution but kept it simple by explaining exactly what they were doing and when.
Will certainly be using them for more business solutions in the future.”
Knowledgeable, patient, and attentive
“I had a fantastic experience with Pelican Insurance. As a broker, they offered a wide range of options tailored to my needs, ensuring great coverage at an affordable rate. The team was knowledgeable, patient, and attentive, making the process smooth and easy. I highly recommend Pelican Insurance for reliable and comprehensive insurance solutions.”SO FLEXIBLE TO OUR NEEDS
“We used Pelican for the first time this year for a long running event, Teddy Rocks. Their service is really high level – they come back to you instantly, they do the things they say they will and they are so flexible to our needs, even last minute. Ben was our account manager but everyone we dealt with was excellent. Can’t wait to work with them next year and on other projects”Will be using them again in 12 months
“Chris, Beth, Natalie and Ben were all extremely helpful in sorting our Gyms insurance. The service was quick and efficient, communication was great and the knowledge was top tier. Will be using them again in 12 months.”There are over 35,000 reasons I’d recommend Pelican
“I’m not someone who leaves lots of reviews, but I really have to with Pelican due to the way they have handled my recent business claim.Paul and Ben picked up my ongoing claim which my previous broker had clearly ‘given up on’. They soon established that the insurers were wrong to have dismissed my claim and in doing so proceeded to secure full settlement of over £35,000 – money that my previous broker had told me we’d never get…
I have no hesitation in recommending their services and can’t thank them enough for all they’ve done for me and my business.”
Great communication, attention to detail and commitment
“We previously attempted to combine policies with another broker with no luck, so reached out to Paul at Pelican Insured upon recommendation.They were not only able to help deal with the many complexities but did so whilst keeping us informed every step of the way, making the whole process seamless.
Thanks to the team we now have less policies covering more detail all whilst saving on the overall cost. Highly recommended”
Committed to understanding my business
“I recently entrusted Pelican Insured with the insurance needs for my truck fleet and had the fortune of working with Paul Hobbs. My experience with them was nothing short of exceptional. From the outset, Paul exhibited a high level of professionalism and an impressive commitment to understanding the unique requirements of my business.
What truly set Paul and Pelican Insured apart was their remarkable efficiency. In an industry where time is a critical asset, Paul worked swiftly to procure a competitive insurance rate that not only met but surpassed my expectations. This efficiency was a major advantage, ensuring that my fleet was covered promptly without any compromise in service quality or attention to detail.”
GREAT TEAM, GREAT
SERVICE
“We asked Pelican to review our fleet insurance and I have to say the service, knowledge and communication has been fantastic. From the initial conversation to implementation, they have always been available on the phone, answered any question, no matter how trivial and gone above and beyond to provide an outstanding service. I am confident to recommend them to any business”
FRIENDLY AND
PROFESSIONAL
“Friendly, professional and very knowledgeable insurance advisors. Identified areas where we needed extra or less cover accordingly. Very competitive premiums. Will definitely use Pelican again”
Very Competitive
“We have had a great experience with Pelican so far. Ben has been fantastic ensuring our insurance suits our ever growing business in a specialist sector. It is a breath of fresh air being able to discuss and tailor insurance to your needs face-to-face and Ben is always at the end of the phone if needed. We would definitely recommend Pelican insurance”
A breath of fresh air
“Thanks Paul for your assistance in advising on our recent Build warranty issue and pointing us in the right direction and also for the quotes we required for CAR. Everyone fully understands the process now due to your personal involvement and it was a breath of fresh air and we look forward to hopefully placing our renewals with you shortly.”
They Nailed it
“Great support, went the extra mile and a half trying to find the right insurance for us and kept going until they nailed it.
Excellent Service offered, fast response for emergency business insurance and great prices.”
Extremely Knowledgeable
“Chris and Paul have been extremely knowledgeable and helpful, we have saved hundreds on our insurance policies whilst making sure we have the right cover in place.”